Brevo vs Twenty
Both Brevo and Twenty are European-built, GDPR-compliant solutions in the crm space. This comparison breaks down their features, pricing, compliance posture, and data residency so you can make an informed choice for your team.
Quick Overview
Brevo
EU- Headquarters
- Paris, FR
- Pricing
- Free
- Open Source
- No
Twenty
EU- Headquarters
- Paris, FR
- Pricing
- Free
- Open Source
- Yes
Key Differences
- Brevo offers a free tier, while twenty offers a free tier. The different pricing models mean you should evaluate which approach better fits your usage pattern.
- Twenty is open source, giving you full code transparency and the option to self-host. Brevo is proprietary — typically offering a more streamlined setup and managed support, but without the ability to inspect or modify the source code.
- Data residency differs: Brevo hosts data in France, Germany, EU, while Twenty hosts in EU. If your organisation requires data to stay in a specific EU country, this distinction matters for compliance.
- Brevo holds ISO 27001 certification, providing third-party assurance of its security practices. Twenty does not currently hold these certifications, which may matter if your organisation requires them for vendor approval.
- Brevo was founded in 2012, giving it a 11-year head start over Twenty (founded 2023). More time in market often means a larger user community and more mature integrations, though newer entrants may offer more modern architectures.
- Each product has unique strengths: Brevo offers Email marketing campaigns and Transactional email and SMS, while Twenty provides Contact and company management and Deal pipeline tracking. Your choice depends on which capabilities matter most for your workflow.
Feature Comparison
| Feature | Brevo | Twenty |
|---|---|---|
| Name | Brevo | Twenty |
| Pricing | Free | Free |
| Free Tier | ||
| GDPR | ||
| ISO 27001 | ||
| Open Source | ||
| Headquarters | Paris, FR | Paris, FR |
| Data Centers | FR, DE, EU | EU |
| Email marketing campaigns | ||
| Transactional email and SMS | ||
| Marketing automation workflows | ||
| CRM with deal pipelines | ||
| Landing page builder | ||
| WhatsApp campaigns | ||
| Live chat widget | ||
| A/B testing | ||
| Advanced segmentation | ||
| Meetings scheduler | ||
| Contact and company management | ||
| Deal pipeline tracking | ||
| Customizable data model | ||
| Email integration | ||
| Task management | ||
| Activity timeline | ||
| GraphQL API | ||
| Self-hosting option | ||
| Full-text search and filters |
Pricing Comparison
Brevo
Freefreemium
Twenty
Freefree / enterprise
Compliance Comparison
Brevo
GDPRISO 27001DPA
Twenty
GDPRDPA
Get Started
Categories
How to Choose
You need code transparency or self-hosting
Choose Twenty
You want a fully managed, turnkey solution
Choose Brevo
Your procurement requires ISO 27001 certification
Choose Brevo
You need enterprise-grade support and stability
Choose Brevo
You prefer a nimble provider with personalised support
Choose Twenty
Brevo vs Twenty — FAQ
What is the main difference between Brevo and Twenty?
Both Brevo and Twenty are European crm solutions with full GDPR compliance. The key differences lie in their approach: Twenty is open source while Brevo is proprietary, and Brevo uses freemium pricing while Twenty uses free / enterprise. Brevo is headquartered in Paris, France, while Twenty is based in Paris, France. Your choice should depend on your specific requirements for features, pricing, and data residency.
Which is more affordable, Brevo or Twenty?
Both Brevo and Twenty offer free tiers, so you can try either without cost. Pricing models differ (freemium vs. free / enterprise), so compare based on your usage pattern rather than just the starting price.
Are both Brevo and Twenty GDPR compliant?
Yes. Both Brevo and Twenty are European companies that store data within the EU/EEA and offer Data Processing Agreements. Neither is subject to the US CLOUD Act or FISA surveillance. Additionally, Brevo holds ISO 27001 certification. For GDPR purposes, either option eliminates the legal risks associated with using US-based services.