sipgate vs CM.com
Both sipgate and CM.com are European-built, GDPR-compliant solutions in the communication platform space. This comparison breaks down their features, pricing, compliance posture, and data residency so you can make an informed choice for your team.
Quick Overview
sipgate
EU- Headquarters
- Dusseldorf, DE
- Pricing
- Free
- Open Source
- No
CM.com
EU- Headquarters
- Breda, NL
- Pricing
- Usage-based
- Open Source
- No
Key Differences
- sipgate offers a free tier, while cM.com uses usage-based pricing. This makes sipgate more accessible for individuals and small teams exploring their options before committing.
- Data residency differs: sipgate hosts data in Germany, while CM.com hosts in Netherlands, EU. If your organisation requires data to stay in a specific EU country, this distinction matters for compliance.
- CM.com holds ISO 27001 certification, providing third-party assurance of its security practices. sipgate does not currently hold these certifications, which may matter for enterprise procurement requirements.
- CM.com was founded in 1999, giving it a 5-year head start over sipgate (founded 2004). More time in market often means a larger user community and more mature integrations, though newer entrants may offer more modern architectures.
- Each product has unique strengths: sipgate offers VoIP telephony and Virtual phone numbers, while CM.com provides SMS gateway and Voice. Your choice depends on which capabilities matter most for your workflow.
Feature Comparison
| Feature | sipgate | CM.com |
|---|---|---|
| Name | sipgate | CM.com |
| Pricing | Free | Usage-based |
| Free Tier | ||
| GDPR | ||
| ISO 27001 | ||
| Open Source | ||
| Headquarters | Dusseldorf, DE | Breda, NL |
| Data Centers | DE | NL, EU |
| VoIP telephony | ||
| Virtual phone numbers | ||
| Team messaging | ||
| Video conferencing | ||
| Fax | ||
| IVR menus | ||
| Call routing | ||
| API access | ||
| SMS gateway | ||
| Voice | ||
| WhatsApp Business | ||
| Apple Messages | ||
| Payments | ||
| Ticketing | ||
| Chatbot platform | ||
| Customer data platform | ||
| Sign (e-signatures) |
Pricing Comparison
sipgate
Freefreemium
CM.com
Usage-basedpay-as-you-go
Compliance Comparison
sipgate
GDPRDPA
CM.com
GDPRISO 27001DPA
Get Started
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Dutch conversational commerce platform for messaging, payments, and ticketing
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How to Choose
You're a startup or individual on a budget
Choose sipgate
Your procurement requires ISO 27001 certification
Choose CM.com
You need enterprise-grade support and stability
Choose CM.com
You prefer a nimble provider with personalised support
Choose sipgate
sipgate vs CM.com — FAQ
What is the main difference between sipgate and CM.com?
Both sipgate and CM.com are European communication platform solutions with full GDPR compliance. The key differences lie in their approach: sipgate uses freemium pricing while CM.com uses pay-as-you-go. sipgate is headquartered in Dusseldorf, Germany, while CM.com is based in Breda, Netherlands. Your choice should depend on your specific requirements for features, pricing, and data residency.
Which is more affordable, sipgate or CM.com?
sipgate offers a free tier, while cM.com uses usage-based pricing. Pricing models differ (freemium vs. pay-as-you-go), so compare based on your usage pattern rather than just the starting price.
Are both sipgate and CM.com GDPR compliant?
Yes. Both sipgate and CM.com are European companies that store data within the EU/EEA and offer Data Processing Agreements. Neither is subject to the US CLOUD Act or FISA surveillance. Additionally, CM.com holds ISO 27001 certification. For GDPR purposes, either option eliminates the legal risks associated with using US-based services.