sipgate vs CM.com

Both sipgate and CM.com are European-built, GDPR-compliant solutions in the communication platform space. This comparison breaks down their features, pricing, compliance posture, and data residency so you can make an informed choice for your team.

Quick Overview

sipgate logo

sipgate

EU
Headquarters
Dusseldorf, DE
Pricing
Free
Open Source
No
CM.com logo

CM.com

EU
Headquarters
Breda, NL
Pricing
Usage-based
Open Source
No

Key Differences

  • sipgate offers a free tier, while cM.com uses usage-based pricing. This makes sipgate more accessible for individuals and small teams exploring their options before committing.
  • Data residency differs: sipgate hosts data in Germany, while CM.com hosts in Netherlands, EU. If your organisation requires data to stay in a specific EU country, this distinction matters for compliance.
  • CM.com holds ISO 27001 certification, providing third-party assurance of its security practices. sipgate does not currently hold these certifications, which may matter for enterprise procurement requirements.
  • CM.com was founded in 1999, giving it a 5-year head start over sipgate (founded 2004). More time in market often means a larger user community and more mature integrations, though newer entrants may offer more modern architectures.
  • Each product has unique strengths: sipgate offers VoIP telephony and Virtual phone numbers, while CM.com provides SMS gateway and Voice. Your choice depends on which capabilities matter most for your workflow.

Feature Comparison

Feature sipgate CM.com
Name sipgate CM.com
Pricing Free Usage-based
Free Tier
GDPR
ISO 27001
Open Source
Headquarters Dusseldorf, DE Breda, NL
Data Centers DE NL, EU
VoIP telephony
Virtual phone numbers
Team messaging
Video conferencing
Fax
IVR menus
Call routing
API access
SMS gateway
Voice
WhatsApp Business
Apple Messages
Payments
Ticketing
Chatbot platform
Customer data platform
Sign (e-signatures)

Pricing Comparison

sipgate

Free

freemium

CM.com

Usage-based

pay-as-you-go

Compliance Comparison

sipgate

GDPRDPA

CM.com

GDPRISO 27001DPA

Get Started

Try sipgate

German VoIP and business communication platform

Visit sipgate

Try CM.com

Dutch conversational commerce platform for messaging, payments, and ticketing

Visit CM.com

Categories

How to Choose

You're a startup or individual on a budget

Choose sipgate

Your procurement requires ISO 27001 certification

Choose CM.com

You need enterprise-grade support and stability

Choose CM.com

You prefer a nimble provider with personalised support

Choose sipgate

sipgate vs CM.com — FAQ

What is the main difference between sipgate and CM.com?
Both sipgate and CM.com are European communication platform solutions with full GDPR compliance. The key differences lie in their approach: sipgate uses freemium pricing while CM.com uses pay-as-you-go. sipgate is headquartered in Dusseldorf, Germany, while CM.com is based in Breda, Netherlands. Your choice should depend on your specific requirements for features, pricing, and data residency.
Which is more affordable, sipgate or CM.com?
sipgate offers a free tier, while cM.com uses usage-based pricing. Pricing models differ (freemium vs. pay-as-you-go), so compare based on your usage pattern rather than just the starting price.
Are both sipgate and CM.com GDPR compliant?
Yes. Both sipgate and CM.com are European companies that store data within the EU/EEA and offer Data Processing Agreements. Neither is subject to the US CLOUD Act or FISA surveillance. Additionally, CM.com holds ISO 27001 certification. For GDPR purposes, either option eliminates the legal risks associated with using US-based services.

Data Center Locations

Related Pages