CM.com

CM.com is a Dutch publicly traded conversational commerce company that provides businesses with cloud-based communication, payment, and ticketing solutions through a single integrated platform. Founded in 1999 in Breda, the Netherlands, CM.com has grown from a mobile messaging provider into a comprehensive engagement platform listed on Euronext Amsterdam, generating over 270 million euros in annual revenue and serving clients across more than 20 countries.

The platform is organized around four pillars: Connect for omnichannel messaging including SMS, WhatsApp Business, Apple Messages for Business, and RCS; Engage for customer journey optimization and marketing automation; Pay for integrated online and in-person payment processing; and Live for event ticketing and access management. CM.com also offers a chatbot platform, a customer data platform for audience segmentation, and Sign for legally binding electronic signatures. Its HALO AI solution enables businesses to automate customer interactions with advanced conversational intelligence.

Headquartered in Breda with a presence in 15 countries and over 600 employees, CM.com hosts all data within the Netherlands and the European Union in compliance with GDPR requirements. The company holds ISO 27001 certification and maintains strict data processing agreements with all clients. For European enterprises seeking a single vendor for messaging, payments, and customer engagement that keeps data within EU borders, CM.com provides a mature and publicly accountable alternative to US-based platforms like Twilio and RingCentral.