GDPR-Compliant E-Commerce

E-commerce platforms process an exceptionally wide range of personal data: customer names, shipping addresses, email addresses, phone numbers, payment details, purchase histories, browsing behavior, and often sensitive information like clothing sizes or dietary preferences. Under GDPR, this data requires strong protection, clear consent mechanisms, and the ability to fulfill data subject rights including the right to erasure and data portability. When your online store runs on a US-based platform like Shopify, all of this customer data is processed under US jurisdiction. European e-commerce platforms store customer and transaction data exclusively within the EU, integrate with European payment processors, and build GDPR compliance into their checkout flows by default.

GDPR Compliance Checklist

1 Data stored in EU/EEA
2 Data Processing Agreement available
3 GDPR-compliant privacy policy
4 Right to data portability
5 Right to erasure (right to be forgotten)
6 Data breach notification procedures
7 All customer order data, shipping addresses, and purchase histories stored in EU data centers
8 Integration with EU-based payment processors and PSD2 strong customer authentication
9 Built-in tools for customer data export and deletion to fulfill GDPR data subject requests

Compliant Products (4)

What Makes a E-Commerce GDPR Compliant?

Is Shopify GDPR-compliant for European online stores?
Shopify is a Canadian company with significant US infrastructure. While Shopify offers GDPR-related features like customer data request tools and cookie consent banners, your customer order data, shipping addresses, and purchase histories are processed on Shopify's North American infrastructure. For European businesses, this means customer personal data leaves the EU for every transaction. European e-commerce platforms process all order and customer data within EU data centers, eliminating cross-border transfer concerns and simplifying your GDPR compliance posture.
How do European e-commerce platforms handle payment data under GDPR?
European e-commerce platforms typically integrate with EU-based payment processors like Mollie (Netherlands), Adyen (Netherlands), or Stripe's European entity. Payment card data is handled by PCI DSS-compliant payment processors and never stored directly in your e-commerce platform. However, transaction records, billing addresses, and purchase histories are stored in your platform's database. With a European platform, this ancillary payment data stays within EU jurisdiction. Some platforms also support strong customer authentication (SCA) as required by the EU's PSD2 regulation.
Can I migrate an existing Shopify store to a European e-commerce platform?
Yes, most European e-commerce platforms offer migration tools or import functionality for Shopify stores. You can typically export your product catalog, customer data, and order history from Shopify and import it into the new platform. The migration complexity depends on your customizations, integrations, and store size. Some European platforms offer dedicated migration support or partnerships with agencies experienced in Shopify-to-EU migrations. Plan for a testing period to verify that product pages, checkout flows, and integrations work correctly before switching over.

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Shopware

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Saleor

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