GDPR-Compliant Video Conferencing

Video conferencing captures some of the most intimate business data imaginable: face-to-face conversations, screen shares of confidential documents, and recorded meetings that may contain sensitive personnel or client discussions. Under GDPR, this audiovisual data is personal data, and call recordings constitute particularly sensitive processing. When your video calls are routed through US-owned infrastructure, meeting metadata and recordings may be accessible to foreign authorities under the CLOUD Act. European video conferencing providers process all media streams through EU-based servers, ensuring that your call content, participant lists, chat logs, and recordings remain under GDPR protection. Many also offer end-to-end encryption, so even the service provider cannot access the content of your calls.

GDPR Compliance Checklist

1 Data stored in EU/EEA
2 Data Processing Agreement available
3 GDPR-compliant privacy policy
4 Right to data portability
5 Right to erasure (right to be forgotten)
6 Data breach notification procedures
7 All media streams and meeting recordings processed through EU-based servers only
8 End-to-end encryption available so the provider cannot access call content
9 Clear participant notification and consent mechanisms for meeting recordings

Compliant Products (4)

What Makes a Video Conferencing GDPR Compliant?

Is Zoom safe to use for confidential business meetings in the EU?
Zoom is a US company subject to the CLOUD Act and FISA Section 702. While Zoom offers some data routing controls, the company has faced criticism for routing calls through Chinese servers and for its initial lack of end-to-end encryption. Even with recent improvements, Zoom's infrastructure spans multiple jurisdictions and its meeting metadata is processed under US law. For confidential discussions involving personal data, trade secrets, or regulated information, an EU-based video conferencing provider offers stronger legal protection and clearer data sovereignty.
Does recording a video call create additional GDPR obligations?
Yes, recording a video call significantly increases your GDPR responsibilities. A recording captures biometric data (faces and voices), names, and potentially sensitive discussion content. You must inform all participants before recording begins and have a lawful basis for the processing. Under GDPR, you also need to define a retention period and ensure recordings are stored securely. With a European provider, recordings stay on EU servers. With a US provider, those recordings are subject to US jurisdiction, creating additional legal exposure for data that is inherently difficult to anonymize.
Can European video conferencing tools handle large meetings and webinars?
European platforms have scaled considerably. Solutions like Wire support business meetings with robust security, while tools like Whereby offer simple browser-based calls for up to 200 participants without requiring software installation. For large-scale webinars, some European providers integrate with streaming infrastructure entirely hosted within the EU. While the maximum participant counts may differ from Zoom's 1,000-person webinars, the vast majority of business meetings involve fewer than 50 people, a range where European tools perform comparably.

Get Started

Whereby

Browser-based video meetings, no downloads needed

Try Whereby

Wire

End-to-end encrypted collaboration platform

Try Wire

eyeson

Low-bandwidth cloud video conferencing from Austria

Try eyeson

sipgate

German VoIP and business communication platform

Try sipgate

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